Help & Contact
Common questions answered below. If you still need help, reach out at the bottom of this page.
What do I need to use Sage?
You need Ableton Live 10 or later (any edition), a Sage subscription, and macOS or Windows. The app runs alongside Ableton — no plugins to install.
How does it connect to Ableton?
Sage communicates with Ableton Live over a local connection on your machine. Nothing is sent to external servers — your session data stays entirely on your computer.
How does billing work?
Sage uses a credit-based system. Choose a monthly plan that fits your usage — credits cover AI chat and audio generation. No external API keys needed.
What can it actually do in Ableton?
Create and manage tracks, build drum patterns, write chord progressions and melodies, add effects and sends, control automation, adjust BPM and time signatures, and more — all from natural language.
Does it work with any Ableton project?
Yes. You can use it on new or existing projects. It reads your current session state and makes changes based on your instructions.
What is the refund policy?
All sales are final. Due to the nature of digital products, we do not offer refunds or exchanges after purchase.
Is my music data stored or uploaded anywhere?
No. All Ableton session data stays on your local machine. We never upload, store, or access your audio files or project data.
Does it work with third-party plugins?
Yes — Sage can control any third-party plugin whose macro parameters are mapped to an Ableton Rack. It can also load plugins onto tracks and adjust basic parameters. We have some exciting things coming soon for deeper plugin integration.
Still need help?
If your question isn't covered above, send us an email and we'll get back to you within 24 hours.
support@sage-ai.app